Tuesday, 19 October 2021

Vinay Prakash to be resident grievance officer Twitter India announced

Vinay Prakash to be resident grievance officer Twitter India announced

As per Twitter's website, users can contact Prakash at 'grievance-officer-in @ twitter.com.' His appointment comes after three days after Delhi high court slapped Twitter on July 8 for holding up appointing the resident grievance officer.

Twitter Social media giant, currently involved in tossed up with the Centre over the new Information Technology rules, has appointed Vinay Prakash as the resident grievance officer for India. As per Twitter's website, users can contact Prakash at 'grievance-officer-in @ twitter.com.'

Vinay Prakash to be resident grievance officer Twitter India announced 1getty images

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Vinay Prakash's appointment comes just three days after the Delhi high court on July 8 had slapped Twitter for a delay in appointing the resident grievance officer. The US-based technological company sought eight weeks to appoint permanent grievance officers and set up a communication office in India, which the court denied, Hindustan Times reported.

Dharmendra Chatur was earlier appointed an interim resident grievance officer for India Twitter. Although, he resigned from the post in June.

The new IT rules, which came into effect on May 26, among other essential requirements,

A mandate is to appoint three key personnel - chief compliance officer, nodal officer, and grievance officer by social media platforms whose users will be with more than 5 million. All these three officers have to be residents in India.

The Centre, on repeated occasions, has hit out at Twitter over its failure and intentional refusal to comply with the IT rules. In June, Twitter lost its status as an intermediary, which meant it would be held responsible for any unlawful content posted by users.

Apart from non-compliance with the I-T rules, Twitter has also faced widespread provocation showing a distorted map of India (where Jammu & Kashmir and Ladakh were established outside India) and displaying child pornographic content.