Tuesday, 29 November 2022

WhatsApp now lets you download driving license and PAN card

WhatsApp now lets you download driving license and PAN card

MyGov has joined WhatsApp to offer new Digilocker services on the popular instant messaging platform. These services include creating and authenticating their Digilocker account and downloading documents like PAN card, driving license, and vehicle registration certificate.

With the MyGov Helpdesk on WhatsApp, the government aims to make government services accessible, inclusive, transparent, and straightforward. "The Indian Government has been working to promote "Ease of Living" through Digital India. The MyGov Helpdesk on WhatsApp is a big step to ensure governance and government services are at citizens' fingertips," the official press note noted.

Using the MyGov Helpdesk, WhatsApp users will now be able to get documents including PAN card, Driving License, CBSE Class X Passing Certificate, Vehicle Registration Certificate (RC), Insurance Policy -

Two Wheeler, Class X, and XII Marksheet, and Insurance Policy Document (Life and Non-life available on Digilocker) handy.

WhatsApp now lets you download driving license and PAN card 1pixabay image

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How to download a PAN card using WhatsApp

To get these details, users will need to send 'Namaste' or 'Hi' or 'Digilocker' to the WhatsApp number +91 9013151515.

Step 1: Save the number +91 9013151515 in your contact

Step 2: Open WhatsApp

Step 3: Send Namaste or Hi to WhatsApp number +91 9013151515

Step 4: The Digilocker Helpdesk will send the list of services it offers

Step 5: Enter the number of the service you wish to avail

Once the process is followed, the Digilocker Helpdesk will share the document on WhatsApp. However, the services can be availed by those who have their documents saved on the Digilocker app, which is available on both Andriod and Apple App Store.

the official press note noted.

"With new inclusion like Digilocker, the MyGov chatbot on WhatsApp aims to build thorough administrative support systems for citizens to access resources and essential services that are digitally inclusive,"

The MyGov Helpdesk on WhatsApp was first launched in March 2020 during the COVID-19 pandemic. The service allowed WhatsApp to offer users authentic sources of Covid-related information along with details on vaccine appointment bookings and vaccine certificate downloads.

It is claimed that over 80 million people have reached out to the Digilocker helpdesk, over 33 million vaccine certificates have been downloaded, and millions of vaccination appointments have been booked across India.